My Reflection on Power listening questions

Power listening questions

1.- What are five things that a coach needs to listen for with a client?

The coach is listening not just what the client is saying but how the client express;

– Feelings

– Emotions

Client’s use of language and speech and listen to;

– Pitch

– Tone

and rhythm.

The coach is also interested in what the client is not saying and pays attention to body language and visible changes such face expressions, body postures, voice
changes, etc.

2.- Which of the listening strategies do you actively apply and which would you like more practice with?

2.- Which of the listening strategies do you actively apply and which would you like more practice with?

I have tried have to be a good listener and to use active listening, paraphrasing, checking perceptions and responding. The fact is that due to my
training as Operations Leader, we tend to find solution, seek for root causes and when having conversations we (management) try to provide options, solutions
and recommendations instead of doing a more power listening, questioning a bit more to help our people to find their own conclusions. But as a coach I will be
practicing that more as it is fundamental, in my opinion for a good and successful coach.

3.- How difficult is it to forego judgments and opinions while listening to a client?

This is great question. As I referred in above question my training as a manager we “need” to jump into conclusions and we tend to be judging the persons we are
talking to on his/her approach, methods or even their attitude (voice, body language, etc). This is a skill that outside the work environment I am using
more and more but will require for me to focus and learn to be present and listen more emphatically.

4.- Why can consoling be a problem when listening to a client?

We will get connected emotionally and could lose objectively.

5.- What is the difference between “rambling and venting” and genuinely unpacking an issue?

Rambling is about talking depart from main point and moving in many directions

Venting refers to the fact of exploiting or let go all emotions (i.e. anger) maybe thru expressing many things at once.

6.- What do you think it means to “listen from the heart”?

It is more than actively listening, It is consciously listening to more than words and body language but looking beyond words in tune into the emotions but
emphatically.

Xavier C. Villalobos